Nevis Range is a very practical, hands-on company with a lively outdoor atmosphere. Staff are recruited largely on their foreseeable potential and adaptability. Working conditions and level of business are governed almost entirely by the weather and the seasons, demanding an unusual level of flexibility of all Nevis Range staff.
The number of employees varies from a core staff of 50 who work all year round to 100 at the height of a busy winter season. The key qualities that we look for in our staff are adaptability, resilience to harsh weather, passion for the outdoors, team spirit, good customer care skills and a sense of humour!! Seasonal employees include ski lift operators, groomer drivers, ski & board instructors, ski hire technicians and catering staff.
Ticket Office Assistant
Based at our busy ticket office, you’ll be helping customers purchase gondola/Bike passes and activity tickets, providing information, and ensuring everyone is ready to enjoy their day on the mountain.
Key Responsibilities:
Preparing and issuing cash till floats in line with company procedures.
Cashing up and reconciling end-of-day takings across all departments.
Recording and reporting daily visitor statistics and revenue figures accurately.
Conducting and logging monthly safe checks.
Placing and managing cash change orders as required.
Maintaining and cashing up car parking kiosks.
Responding to customer email enquiries in a timely and professional manner.
Processing and logging campsite bookings.
Selling tickets and passes using company till systems.
Providing friendly, knowledgeable customer service and answering queries.
Managing queues efficiently during peak operational periods.
Resolving ticketing issues and customer concerns effectively and professionally.
Accommodation
Nevis Range Development Company does not offer staff accommodation. If you do experience difficulties we can recommend certain local establishments who offer short-term accommodation until you can find something more permanent.
Uniform
All staff are provided with a uniform that is appropriate for the requirements of their particular job.
Training
If you are successful in your application you will be given an induction on arrival and specific training that is appropriate to your position within the company. Nevis Range has been accredited with the Investors in People Standard since the inception of the scheme.
